Every thing has information.

Over your lifetime, you’ll make, use, maintain, consume, deliver, retrieve, receive, give, consider, develop, learn, and forget many things.

This book is a thing. Whatever you’re sitting on while reading is a thing. That thing you were thinking about a second ago? That’s a thing too.

Things come in all sorts, shapes, and sizes.

The things you’re making sense of may be analog or digital; used once or for a lifetime; made by hand or manufactured by machines.

I could have written a book about information architecture for websites or mobile applications or whatever else is trendy. Instead, I decided to focus on ways people could wrangle any mess, regardless of what it’s made of.

That’s because I believe every mess and every thing shares one important non-thing:information.

Information is whatever is conveyed or represented by a particular arrangement or sequence of things.



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