Make room for information architecture.

If you find yourself needing to promote this practice, here are some ways you can talk about it:

You: "Wow, we have lots of information floating around about this, huh?"

Them: "It's a bit unruly, isn't it?"

You: "Yeah, I think I can help though. I recently learned about the practice of information architecture. Have you heard of it?"

Them: "Never heard of it. What is it?"

You: "It's the practice of deciding which structures we need so our intent comes through to users."

Them: "Is it hard? Do we need an expert?"

You: "Well, it isn't hard if we're willing to collaborate and make decisions about what we're doing. I have some tools we can try. What do you think?"

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