Make sense yet?

  1. Have you explored the depth and edges of the mess that you face?
  2. Do you know why you have the intent you have and what it means to how you will solve your problem?
  3. Have you faced reality and thought about contexts and channels your users could be in?
  4. What language have you chosen to use to clarify your direction?
  5. What specific goals and baselines will you measure your progress against?
  6. Have you put together various structures and tested them to make sure your intended message comes through to users?
  7. Are you prepared to adjust?

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