Introduction

Think about everything you have to make sense of each day. Projects, products, services, processes, collections, events, performances, boxes, drawers, closets, rooms, lists, plans, instructions, maps, recipes, directions, relationships, conversations, ideas. And the list goes on.

Having to progress in the face of chaos, confusion, and complexity is something we all have in common.

Information architecture is a set of concepts that can help anyone making anything to make sense of messes caused by misinformation, disinformation, not enough, or too much information.

Whether you are a student, teacher, designer, writer, technologist, analyst, business owner, marketer, director, or executive, this book is for you.

In the time that it takes to fly from New York to Chicago, I will introduce you to the practice of information architecture so you can start to make sense of whatever messes come your way.



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