Definition: An accepted belief.
Also referenced as: True (adjective) Truths (noun)
The word truth was used 14 times across 10 pages
Instead, to establish the truth, we need to confront messes without the fear of unearthing inconsistencies, questions, and opportunities for improvement. We need to be open to the variations of truth that are bound to exist.
If other people have a different interpretation of what we're making, the mess can seem even bigger and more hairy. When this happens, we have to proceed with questions and set aside what we think we know.
For example, if we ask two people why there is an empty spot on a grocery store shelf, one person might interpret the spot to mean that a product is sold-out, and the other might interpret it as being popular.
The jars, the jam, the price tags, and the shelf are the content. The detailed observations each person makes about these things are data. What each person encountering that shelf believes to be true about the empty spot is the information.
If you rip out the content from your favorite book and throw the words on the floor, the resulting pile is not your favorite book.
Practicing information architecture means exhibiting the courage to push past the edges of your current reality. It means asking questions that inspire change. It takes honesty and confidence in other people.
Sometimes, we have to move forward knowing that other people tried to make sense of this mess and failed. We may need to shine the light brighter or longer than they did. Perhaps now is a better time. We may know the outcomes of their fate, but we don't know our own yet. We can't until we try.
What if turning on the light reveals that the room is full of scary trolls? What if the light reveals the room is actually empty? Worse yet, what if turning on the light makes us realize we've been living in darkness?
Language is any system of communication that exists to establish shared meaning. Even within a single language, one term can mean something in situation A and something different in situation B. We call this a homograph. For example, the word pool can mean a swimming pool, shooting pool, or a betting pool.
Perception is the process of considering, and interpreting something. Perception is subjective like truth is. Something that's beautiful to one person may be an eyesore to another. For example, many designers would describe the busy, colorful patterns in the carpets of Las Vegas as gaudy. People who frequent casinos often describe them as beautiful.
However good or bad these carpet choices seem to us, there are reasons why they look that way. Las Vegas carpets are busy and colorful to disguise spills and wear and tear from foot traffic. Gamblers likely enjoy how they look because of an association with an activity that they enjoy. For Las Vegas casino owners and their customers, those carpet designs are good. For designers, they're bad. Neither side is right. Both sides have an opinion.
To look at your options, ask yourself:
Let's say you're on a weeklong bicycle trip. You planned to make it to your next stop before dark, but a flat tire delayed you by a few hours.
Similarly, an idea you can draw on paper in one day may end up taking you a lifetime to make real. With the ability to make plans comes great responsibility.
It's hard to find the words for what's wrong.
It's hard to get there.
It's hard to ask questions.
It's hard to hear criticism.
It's hard to start over.
It's hard to get to good.