Definition: The feeling of anxiety, self-consciousness, or lack of confidence surrounding the use of language in a specific context.
Also referenced as:
The average person gives and receives directions all day long, constantly experiencing the impact of language and context. Whether it’s a grocery list from a partner or a memo from a manager, we’ve all experienced what happens when a poor choice of words leads to the wrong outcome. Whether we’re confused by one word or the entire message, the anxiety that comes from misunderstanding someone else’s language is incredibly frustrating.
Imagine that on your first day at a new job every concept, process, and term you’re taught is labeled with nonsense jargon. Now imagine the same first day, only everything you’re shown has clear labels you can easily remember. Which second day would you want?
We can be insecure or secure about the language we’re expected to use. We all prefer security.
It’s totally normal for fear, anxiety, and linguistic insecurity to get in the way of progress. Learning to work with others while they’re experiencing these not-so-pleasant realities is the hardest part of making sense of a mess.
Tension can lead to arguments. Arguments can cause resentment. Resentment can kill momentum. And when momentum stalls, messes grow larger and meaner.